Therapeutic Communication and Inter (BHT 120)

Term: 2024-2025 School Year Summer Term

Faculty

Tracy Jo Bird
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Education

  • PhD in Health Sciences – University of South Dakota – PhD Candidate, all but dissertation
  • Master of Public Health – University of South Dakota
  • Child & Adult Advocacy Studies Graduate Certificate – University of South Dakota
  • Bachelor of Science – University of Minnesota

Bio

Tracy Bird is an experienced public health professional with interest in child maltreatment prevention and mental and behavioral health and well-being. She currently serves as the Program Director and Instructor for the Behavioral and Mental Health Technician Program at Southeast Technical College. She is motivated to strengthen the knowledge and skills of students in order to promote holistic, evidence-based, trauma-informed care to make a positive difference in the lives of individuals with mental and behavioral health conditions.

Tracy obtained her Bachelor of Science from the University of Minnesota, Master of Public Health from the University of South Dakota (USD), a graduate certificate in Child & Adult Advocacy Studies from USD and is currently completing her dissertation in the USD PhD in Health Sciences program. Her dissertation research focuses on structural and social risk and protective factors impacting crossover youth who have touched both the child welfare and juvenile justice systems.

Previously, Tracy spent nearly five years conducting longitudinal, community-based maternal and child health research studies, taught macro-level public health prevention graduate courses, led statewide maternal and child health prevention programs, and has worked directly with healthcare patients, victims of maltreatment, individuals with disabilities, and homeless youth.

Office Hours

2026 | Summer Semester 

  • Tuesdays, 9-10am or 2:30-3:30pm | HC 227
  • Wednesdays, 9-10am | HC 227
  • Thursdays, 9-10am or 2:30-3:30pm | HC 227

Schedule

Tue, 10:00 AM - 12:00 PM (5/19/2025 - 7/25/2025) Location: SF SULLI 227
Thu, 10:00 AM - 12:00 PM (5/19/2025 - 7/25/2025) Location: SF SULLI 233

Description

This course serves as an introduction to therapeutic communication and interactional skills for behavioral health professionals. Students will develop oral and written communication necessary to succeed in a variety of practice settings and will develop competency in forming therapeutic relationships. Techniques such as rapport building, active and reflective listening, personal space, and confidentiality will be explored. Students will understand the cycle of communication and will learn verbal and nonverbal communication techniques. Techniques such as motivational interviewing, multicultural communication, and Socratic questioning will be considered to enhance therapeutic communication excellence. Prerequisite: BHT 100