Essential Skills in the Workplace (RA 114)

Term: 2019-2020 School Year Spring Term

Faculty

Dan EisenVosShow MyInfo popup for Dan EisenVos

daniel.eisenvos@southeasttech.edu

Work Experience:

Graduate Assistant - South Dakota State University 2012-2014

Resident Hall Director - Augustana College 2013-2014

Professional Volunteer - Carmen Pampa, Bolivia 2014-2015

HVAC/R Technician - Krier & Blain, Sioux Falls, SD 2015-2018

Education:

BA in Philosophy, Augustana College 2007-2011

MEd in Student Affairs Administration, South Dakota State University 2012-2014

AAS in HVAC/R, Southeast Technical Institute 2015-2017

Schedule

Mon, 12:00 PM - 1:50 PM (1/13/2020 - 5/8/2020) Location: SF WOOD 100

Description

This course covers the essential skills needed for technicians in the workplace including soft skills, ethics, and basic business concepts important for the technician. Students will learn the basics of customer service and acting as a professional technician in the workplace. In addition, students will have an understanding of technical business from the standpoint of a technician or as an owner.