Patient Flow/Patient Services (HCOS 124)

Term: 2019-2020 School Year Spring Term

Faculty

Debi A NowakShow MyInfo popup for Debi A Nowak

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Educational Background:

High School

Plankinton High School

Educational Background:

College/University

A.A.S. Degree - Electronic Data Processing, Northern State University, Aberdeen, SD - 1981

B.S. Degree - Business Administration with Computer Programming Minor, Black Hills State University, Spearfish, SD - 1988

Masters of Curriculum and Instruction for Career and Technical Education, South Dakota State University, Brookings, SD - 2013

Occupation:

Contact Information

Email: deborah.nowak@southeasttech.edu

Phone: 605-367-5410

Occupation:

Position Title

Office Assistant/Administrative Assistant/Computer Applications Instructor

Schedule

Mon-Wed, 9:25 AM - 10:40 AM (1/13/2020 - 5/8/2020) Location: SF MICKE 118

Description

This course is designed for the prospective Health Information Services employee to learn the attitudes, professionalism, leadership and dependability required to be successful in this career. This course will give the student a better understanding of the significance of the patient experience to that individual, and how their behavior plays a big part in that experience. It also provides the student both lecture and lab experiences in scheduling both staff and patients. It will familiarize the student with the different departments in the health care setting and the procedures and treatments provided by these departments. Customer service will be a primary theme of this course.